There are a few important things to keep in mind when returning a product you purchased online from pFOkUS: There are some items, however, that are ineligible for return, including: Once you have verified your return details from pFOkUS, you can return your order to pFOkUS. Please return your order to: If you have multiple items to return, you may pack them in a single box with the packing slip. We recommend using the original packaging we shipped your product in. You can always return the item to the pFOkUS Studio. A pFOkUS Specialist will assist you with your return. Your refund will be processed at that time. To locate a pFOkUS Studio in your area, please Contact Us > Once we receive your item, a refund is initiated immediately. You will receive an email letting you know that we have a credited your amount. The way your refund is processed depends on your original payment method: You can take your item to any pFOkUS Studio for an exchange. Item exchanges are, of course, subject to in-store product availability. It’s a good idea to check in-stock availability by calling pFOkUS store, or by viewing the product on the pFOkUS products > to see if the item is available for pick up locally. Items ordered online from pFOkUS that arrived damaged or are incorrect can be returned to any pFOkUS Studio, or by contacting Customer Service at 404.551.3308. Note: You can only return items from one order at a time.Returns & Refunds Policy
Standard Return Policy
How to Return an Item
Ship your item back to pFOkUS
You can either schedule a pick-up with the carrier or drop off the package at any of the carrier’s locations.Bring your item to the pFOkUS Studio
Refunds
Exchange an item
Provide your contact information to submit your return.
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